Below is a list of drivers and software available for download.
GlobalMed recommends disabling antivirus software prior to installation.

Chrome 72 Patch

  1. Click here to initiate a download of the Chrome 72 patch.
  2. Once downloaded, right click on the file in a file viewer (eg. File Explorer) and click, “Extract All”.
  3. Once the file is unzipped, open it and double click the Windows Batch File titled “Setup”.  This will install the patch. Note: You will need administrative permissions on the machine to install this patch.
  4. Once installed, open eNcounter and press Ctrl + F5 to reload the page.


Prerequisite Installers (Required for initial install)
eNcounter Prerequisite Installer - 32 bit
eNcounter Prerequisite Installer - 64 bit

Current Release

eNcounter - Latest

Please note: Windows provides prompts when connecting TotalVitals via Bluetooth in eNcounter. In order to connect faster with more reliability,do not click these prompts.

ClinicalAccess® Station

If CAS received before 6/22/17:
CASPDB Installer v1.0.3
CAS USB to Serial Driver

If CAS received on 6/23/2017 or after:
CASPDB Installer v.
Instructions for CAS PDB Installer v2.0.17.0

WelchAllyn® for Vitals

File Required! Run this before installing: SDK_23_RC5.msi
WelchAllyn Installer 64bit
WelchAllyn Installer 32bit


ClearSteth - Latest

Please Note:This is the ClearSteth standalone installer for non-eNcounter users. The eNcounter installer contains the latest version of ClearSteth as part of its installation package. Do not install ClearSteth if eNcounter is already installed. Version 1.1.0 or newer of ClearSteth is not compatible with previous versions.


CapSure 2 Draw Installer v2.1.6.1 - 64 bit
Please Note: Non-VA Version


CardioPerfect v1.6.5
Must follow this 2 step process to install properly:
1. Run setup.exe from the root directory and wait for the installation to complete.
2. Access the tools folder then the FileLink folder and run setup.exe, wait for installation to complete.


WallDoc PDB Installer
WallDoc PDB Installer Instructions


USB Live Windows 7/VistA Driver
K2R Camera Driver

SeeMore (Ultrasound)
Getac F110 tablet drivers
CAS Power Retrofit Instructions