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Put healthcare in the palm of your patient's hand with device-agnostic access anywhere. This eNcounter® Direct-to-Patient eliminates the barriers between patients and providers with AI-assisted triage, on-demand booking, patient queuing, secure chat, virtual waiting rooms, and payment integration. It streamlines the complete patient experience and integrates with any EMR, ensuring clinical continuity while giving patients control over their care journey.
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Bring specialists into the exam room remotely when patients are with your on-site care team. Running as a virtual assistant on medical carts or field devices, eNcounter® Clinical Care enables local providers to operate diagnostic equipment while remote specialists consult in real time. The platform captures and displays vitals, images, and diagnostic data live during the encounter, pushing everything directly into your EHR.
Transform any smartphone into a clinical-grade motion lab with OneStep®'s passive gait analysis. No wearables. No manual logging. Just continuous, real-time mobility insights that detect fall risk, track recovery progress, and spot early signs of decline before they escalate. FDA-listed OneStep® delivers walking speed, gait variability, weight distribution, and balance metrics automatically, integrating seamlessly into existing workflows to enable proactive interventions that reduce hospitalizations and improve outcomes. OneStep has been clinically validated as a reliable tool for gait analysis and for assessing functional recovery after procedures such as TKA.
Cut triage time, reduce provider burnout, and have a second set of eyes always available, even during staffing shortages. GlobalMed's AI-powered virtual triage captures patient symptoms before the appointment begins, routes cases to the right specialist, and provides clinical decision support by suggesting diagnoses and testing based on symptoms and labs. Access intelligent care coordination that helps providers see four patients per hour instead of two while delivering better outcomes with fewer mistakes.
Coordinate care across teams, sites, and specialists with centralized visibility into every patient encounter. GlobalMed's case management module tracks referrals, documents consultations, manages follow-ups, and aggregates clinical data to ensure nothing falls through the cracks. For organizations managing complex patient populations across multiple locations, this is how you maintain continuity of care while capturing every billable service and meeting quality measures.
Garfield Jones
Vice President of Sales
Kathleen Webster
Chair
Yes. GlobalMed meets the industry's highest security standards, including HIPAA compliance, SOC 2 Type II certification, and Authority to Operate (ATO) on the U.S. Department of Defense network. We maintain encrypted data transmission, secure connections, role-based access controls, stringent audit protocols, and breach notification procedures. Our platform has served federal agencies, including DoD, VA, DHS, and the Federal Bureau of Prisons, for over 20 years with zero gaps in security.
Absolutely. GlobalMed's eNcounter® platform supports telepsychiatry, teletherapy, and behavioral health consultations with the same secure, HIPAA-compliant infrastructure trusted by corrections facilities, rural clinics, and VA hospitals nationwide. Our platform includes secure video appointments, virtual waiting rooms, clinical chat, and full EHR integration to ensure behavioral health encounters are documented seamlessly.
Yes. Our software integrates with any EMR via API, supporting HL7 and FHIR-enabled data exchange. Our platform pushes and pulls diagnostic data, images, and vitals directly into your EHR, eliminating manual data entry and ensuring continuity of care. Integration timelines typically range from 3–6 months, depending on your EHR system's complexity, and our team provides white-glove implementation support throughout the process.